Notices and Required Statements
Last updated January 7, 2021
- Network Management Policy (Open Internet Policy)
- Wholesale DSL Service Guide
- Red River Long Distance Rates & Terms
- Red River Long Distance International Rates
- Internet Acceptable Use Policy
- Open Network Policy (Cellular)
- Cooperative Articles of Incorporation
- Cooperative Bylaws
- RRRTA BDS Tariff Rate Guide (2020)
Closed Captioning Statement
Closed captioning is available for free and is a standard feature on all digital TV equipment. Customers can enable closed captioning themselves or can call our office at 701-553-8309 for assistance in activating this feature.
Notice of Availability of Talking Guides
Talking guide technology is anticipated to be available to customers in 2020.
In accordance with the Online Copyright Infringement Liability Act, 17 USC 512(3), Red River Communications (RRC) has filed with the United States Copyright Office the necessary designated agent information to facilitate notice to RRC of alleged online copyright infringement on RRC’s network. RRC’s designated agent for notification of alleged copyright infringement an counter notification is as follows:
Name: Matt Ihland
Company: Red River Communications
Aka: Red River Rural Telephone Association
Aka: Red River Telephone
Aka: Red River Ag Wireless
Abercrombie, ND 58001
Phone: (701) 553-8309
Fax: (701) 553-8396
Red River Rural Telephone Association (dba Red River Communications) is a recipient of RUS financial assistance. In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, Red River Communications is prohibited from discriminating based on race, color, national origin, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted for funded by USDA (not all prohibited bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue SW
Washington, D.C. 20250-9410; or
(2) fax: (202) 690-7442; or
(3) email: firstname.lastname@example.org.
Red River Communications is an equal opportunity provider, employer, and lender.
Regulatory Notices and Updates
To Red River Communications Customers: The Federal Universal Service Charge (FUSC), an FCC-mandated surcharge, will increase from 27. 1% to 31.81% effective Jan. 1, 2021. The new rate will reflect on your January bill. The new FUSC amount is calculated by multiplying...