A – Contact Us: Look here for ways to contact our office, to make a payment, or ask a question.
B – Message Center: Important messages about your account and payments will be listed here. This is also where you can learn about new services and events for customers.
C – Billing Summary: Here you will find your past payments, current charge,s and total charges due.
D – Payment Stub: If you’re mailing your payment, include with it the bottom third of your billing statement. The front includes the amount due and account information. The back consists of a form to update your contact information and lists other ways to pay. If your payment stub will include a space to record this. Turn this page over for all your payment options.
E – Broadband data: Broadband monthly charges and other charges.
F – Update my Contact Information
How to find your capital credit information
With Capital Credit bill credits and checks being issued in September, we will use the next few Fridays to address frequently asked questions about capital credits. This week, our focus is on the Capital Credit cycle, highlighted in the image below. The image explains the five steps of Capital Credits.