Account Management Support

SmartHub is a mobile and web app that allows customers to manage their utility or telecommunications accounts. SmartHub is available as a free app for download on iOS and Android devices, or as a web version that can be accessed from any web-enabled device.  

You can use SmartHub to:  

• View usage and billing: See your current and past bills. 
• Make payments: You can make payments securely using a credit card or bank account.  
• Report issues: You can report service issues, such as an outage, and receive updates on the status of the issue.  
• Receive notifications: You an sign up to receive notifications about their account, such as when their bill is due or if there is an outage.  
• Manage accounts: You can manage multiple accounts, and link them together using the same username and password. Such as if you are a Cass County Electric, Ottertail Power or Dakota Valley Electric, manage both accounts from your SmartHub app. 
• Set up automatic payments: You can set up monthly automatic payments.  
• Track usage: Customers can track their electric use and demand to help manage it.