Capital Credits – What are they?
Red River Rural Telephone Association (Red River Communications) is a telecommunications cooperative owned by its active members residing in the cooperative area. They subscribe to phone, internet, digital TV, Arlo camera, and cellular services. THAT’S YOU!
As a member, you are part-owner of the Cooperative, making you entitled to receiving money back through Capital Credit Retirements.
To help clarify the capital credit process, our team has created this infographic explaining the five steps. As you read and learn, remember one thing: the more Red River Communications services you subscribe to, the larger the allocation of capital credits will be!
Capital Credits – Frequently Asked Questions
What is the process to claim estate retirements?
As soon as practicable following the death of a member, a relative or legal representative should notify us when a member passes away (or dissolution of a corporation or other legal entity). We will refund the deceased member’s capital credits to the member’s estate if the account was solely in the member’s name and has been closed. A copy of the death certificate and letter certifying legal representation of the estate is required.
Please contact our office at 701-553-8309 for more information.
What do I do if I have had a change of address?
When discontinuing service or moving, please provide us with an updated mailing address so future statements and refunds can be sent to you.
What if I disconnect service or terminate my membership?
Capital credits allocated when you were a member will be retired (returned) to you as they are approved for distribution even if you are not an active member. Customers do not receive lump sum refund checks upon discontinuing service.
So be sure to update Red River Communications with your mailing address and contact information to ensure checks reach you.
What do I do if I have questions about my patronage allocation statement?
Give us a call at 701-553-8309. Our team is happy to talk with you about any question you may have.
How do I know if I am a member of the cooperative?
All customers living within our cooperative territory are members of the cooperative.
Red River Communications’ Cooperative Area includes the following communities:
Abercrombie, Barnesville (Rural), Barney, Colfax, Fairmount, Galchutt, Geneseo, Great Bend, Hankinson, Hawley (Rural), Kent, Lidgerwood, Mantador, McCauleyville, McLeod, Mooreton, Rollag, and Wyndmere
If you are still unsure of your membership status, please call our office at 701-553-8309.
Unclaimed Capital Credit Checks
We need your help! We’re trying to locate former Cooperative members with capital credits due to them. Please let us know if you recognize any of the people on this list and have a way to contact them! We appreciate your help in finding these members.
If you have information about anybody on this list, please call our office at 701-553-8309 or email firstname.lastname@example.org
Updated as of August 2023
Words to Know
A cooperative is a business owned by those who use its services.
Patronage is the money you give the cooperative for the services they provide you.
After expenses are deducted from revenues, margins are allocated back to our member-owners in the form of capital credits.
Allocation is the amount of capital credits that you’ve earned based on the total amount of services you purchased in relation to the total amount purchased by all members.
At the discretion of the Board of Directors, capital credits are refunded (or paid out) to members. This is called retirement.