KnowledgeBase

From wifi to voicemail and everything in between, we've got answers.

  1. Home
  2. Knowledge Base
  3. Phone
  4. What is Lifeline?

What is Lifeline?

Lifeline is a federal and state assistance program which reduces telephone bills for qualified low-income customers. Lifeline offers a monthly credit up to $9.25/month per eligible household. You may qualify for telephone assistance if you participate in one of the following assistance programs:

  • Supplemental Security Income
  • Low-Income Home Energy Assistance
  • Temporary Assistance for Needy Families
  • Supplemental Nutrition Assistance (SNAP)
  • Medicaid
  • Federal Public Housing Assistant
  • National Free School Lunch
  • Minnesota Family Investment Program

You may also qualify if your household income is below 135% of the Federal Poverty Guidelines.

Methods of qualifying and applying vary by state. North Dakota residents should contact their county social service office for proof of eligibility. South Dakota and Minnesota residents may self-certify for the federal program by requesting a Lifeline application from our business office. Minnesota has a state Lifeline program which provides additional assistance to qualifying residents. Applications are available from our business office.

Lifeline participants are required to re-certify their eligibility annually in order to continue participation in this program and agree to notify the business office if they no longer qualify for Lifeline.

 

Was this article helpful?

Related Articles